Our logistics department manages on daily the provisions, stocks and expeditions in order to guarantee the delivery of orders in the time that who annonced and by guaranteeing the quality.
But in this period, of health crisis, that we all suffer, some flow and carriers suffer of hazards implying delays sometimes longer than usual. We thank you for your comprehension and your anticipation of orders allowing us to fully satisfy you.
A rigorous follow-up of the deliveries of products at our customers is realized every day by means of reporting and setting of tracking in collaboration with our haulage.
Upon receipt of the order confirmation, the delivery time is generally :
Delivery costs vary according to the amount of the order:
The delivery method the most frenquent is by road transport for France, by boat for Corsica and by plane for some distant destinations.
The type of haulage depends on the volume of the order. For small volume, deliveries are realized by the TNT haulage with utility vehicles. For the larger volumes, on pallets or example deliveries are realized by a road haulage (Sheincker company).
Your sales representative is at your disposal to inform you about the progress of your order. Do not hesitate to contact him by e-mail or by phone at 03.20.48.87.30.
It is possible to have your order delivered internationally. Customs fees and taxes vary according to the country. The information can be communicated to you before the order confirmation.
Orders are usually delivered to a single point, but an alternative delivery point may be considered if necessary.
Due to the current health crisis, and to ensure the safety of all, we invite you to respect the barrier gestures, i.e. to wear a protective mask and to keep your distance from the carrier during the delivery, and this, until its departure.
We also advise you to wash your hands before and after the delivery.